Connecting PlanAccess & Before You Dig Australia

To link your PlanAccess service to the Before You Dig Australia (BYDA) service, Australian users of PlanAccess will need to undertake the following steps:

Step-1   Sign up with the BYDA website if you haven't already done so.

Step-2   Click here and follow the onscreen instructions (explained below) to complete the linking of your new BYDA account with PelicanCorp's PlanAccess service.

Step-3   Log in to the web site using the login credentials provided by our Support staff (not those you have registered on the BYDA website in Step-1, if they differ):

Step-4   Enter your email address that you used to sign-up to the BYDA NextGen site in Step-1, and press the button to 'Request validation code':

Step-5  Check your inbox for the "Dial Before You Dig Verification Request" email and enter the supplied code, then Press the 'Submit' button. Please be aware that code is valid for a limited time of 15 minutes.

Step-6   You should see a success message as in the image below. You're all done!

Note: Please wait a minimum of ten (10) minutes after linking PlanAccess before submitting any new BYDA enquiries, to allow time for background processes to finish.

Should you experience any issues or errors with your connection to BYDA, please review these Troubleshooting Tips.